Three Steps, No Phone Tag
How It Works!
Tell us what's wrong
Pick a service and answer a few quick questions.
Share your spot
Allow location or type an address. Add stops if needed.
Track your driver
Get a short code and follow every status change live.
Common Questions
Frequently Asked Questions
Open Request Service, choose Emergency Request, allow location so we capture your exact position, then confirm your name and phone number. A photo of the vehicle is optional but helps the driver arrive prepared. If anyone is hurt, call 911 first.
A drop-off address is required for towing and specialty transport. For roadside assistance and emergency service it is optional, and you can add extra stops on any request.
Yes. Choose the scheduled option in the request wizard and pick your window. You can reschedule free of charge up to 2 hours before the booking.
Year, make, model, colour and plate, plus whether the vehicle is all-wheel drive, lowered, electric, damaged, or missing keys. These determine which equipment class we dispatch.
Every request gets an 8-character code shown as P.O.# followed by the code, for example P.O.# 1EBKY920. Enter it on the Track page to see live status.
Need more help? Visit our full Support Centre.
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